Records Clerk
Location: Jefferson City, Missouri
Description: Loan Operations/Admin is employing Records Clerk right now, this vacancy will be delegated in Missouri. More details about this vacancy opportunity please give attention to these descriptions. Must be available approximately 25 hours per week (with flexible hours/days as needed) up to September. Beginning in or about mid-September, hours will increase to full time status M-F 7:30am-4:30pm for a 6-! 8 week time frame.
Knowledge, skill and mental development equivalent to the completion of a high school education which includes specific courses in business and office practices.
Verbal communication and customer service skills as evidenced by the ability to interact both face-to-face and over the telephone with customers and co-workers. Demonstrated ability to use tact, diplomacy, and a professional personal appearance when dealing with customers and co-workers.
Ability to manage multiple tasks simultaneously in a fast paced environment. Ability to establish and meet deadlines.
Strong customer service and relations skills.
Ability to initiate work activities with minimal supervision and exercise independent good judgement.
Organizational, time management, and problem-solving abilities.
Good typing skills.
Ability to learn and use the computer systems (i.e. CIF, Fiserv, Blitz Docs) utilized to process transactions. Knowledge should inc! lude use of reports as it applies to accomplishment of their d! uties.
Ability to learn and apply knowledge and understanding of regulatory and compliance issues as it applies to their area of responsibility. Ability to apply such knowledge in day-to-day operations and the ability to disseminate such knowledge in an appropriate manner.
Accuracy and a strong attention to detail.
Job Description:
This part-time, temporary position is located in the Real Estate Service Center for Central Mortgage Company.
Maintain active customer mortgage loan files by identifying and filing incoming documents and correspondence ensuring that the documentation is properly and accurately filed on a timely basis. Shuffle files as needed to allow for growth and to account for paid off files.
Scan all Notes and Note addendums, UCC financing statements, lease agreements, trust agreements, and power of attorney documents (if applicable) from the new loan files received on a daily basis.
Scan all extension, modificatio! n and assumption agreements that are subsequently executed and processed after the loan has closed.
Retrieve files or documents upon receipt of authorized request (i.e. reports, correspondence, telephone inquiries or tasks received) and route, fax or verbally provide the information as requested to ensure accurate, efficient and courteous customer service. Return files to their shelves ensuring correct numeric placement.
Label new loan files with customer name, account number, and appropriate color tab for each affiliate. Return files to their shelves ensuring correct numeric placement.
Maintain in a separate filing system incoming documents and correspondence received on non-active (paid-in-full) mortgage loan files. Ensure that the documentation is properly, accurately, and timely filed at specific intervals.
Monthly, file the paid off loan files in bankers boxes before they are sent to the warehouse to ensure all files are accounted for and are alphabetiz! ed correctly.
Provide assistance to customers and co-workers to ens! ure prompt, courteous, and accurate customer service.
Contribute to the effort of the Mortgage Company by performing other duties as assigned.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Loan Operations/Admin.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be started on: Tue, 16 Jul 2013 03:24:49 GMT