Executive Director of Quality Management
Location: Cape Girardeau, Missouri
Description: SoutheastHEALTH is employing Executive Director of Quality Management right now, this career will be situated in Missouri. Detailed specification about this career opportunity please read the description below. Job Summary
The purpose of this position is to provide focused leadership for all aspects of Quality Management, Case Management/Social Service, Infection Con! trol, Patient Safety, Performance Improvement and Clinical Documentation, at Southeast Hospital. This position provides leadership for the overall strategic direction, business development, financial performance, performance improvement, physician collaboration, patient satisfaction and operation of all areas reporting to Quality Management.
Essential Duties and Responsibilities
In collaboration with the Quality Council, Chief Medical Officer, physician and executive leadership, and key members of Quality Department, establishes the strategic direction, long and short range goals, and annual objectives for Quality Management and all departments reporting to Quality Management.
Provides oversight and management of the following areas:
Regulatory Compliance and Accreditation
Performance Improvement
Infection Control and Prevention
Clinical Documentation
Social Services and Case Management
Patient Safety/Patient Satisfaction!
Serves as liaison between hospital and attorneys at the d! irection of Administration.
Serves as quality improvement resource to hospital departments.
Anticipates emerging trends related to health care quality, evaluates impact on current services, technology and market, and plans accordingly.
Develops business plans, coordinates space, equipment, and information systems for all areas of Quality Management in collaboration with institutional subject matter experts.
Promotes collegial interdisciplinary team relationships to support seamless delivery of care.
Integrates operation of all areas managed through matrix relationships into a cohesive, effective and efficient service for patients, families, physicians and staff.
Develops, maintains and supports capital and operational budgets, for assigned areas and collaborates with areas managed through matrix relationships to assure that the overall capital and operating budgets support the strategic and operating plan for Quality Management. Manage expenses for a! ssigned areas in this same manner to achieve annual financial goals. Promotes and creates appropriate operational effectiveness and efficiency to improve financial performance.
Determines appropriate quality, business and operational measurement criteria to monitor the performance of assigned areas and collaborates with appropriate stakeholders to improve results .
Performs other duties as assigned.
DUTIES TO SUPPORT THE MISSION: (for all leadership positions)
Upholds the best interests of Southeast Hospital by adhering to the highest standards of ethical and moral conduct and committing to the mission, vision and values of Southeast Hospital.
Promotes the understanding, communication and integration of the organization’s mission, vision, values, and strategies into all interactions and the conduct of all business.
Creates and maintains a positive work environment for all staff.
Supports rigorous financial management of all aspects of So! utheast Hospital enterprises.
LEADERSHIP: Ability to take ch! arge without controlling, to encourage others to follow and remain focused on the team’s mission and goals.
Honors the value of team and works in concert with others to create a cohesive work environment.
Honors and respects the diverse nature, beliefs, values, and lifestyles of patients, families, and co-workers.
Embraces change in a positive manner, with flexibility and a sense of humor, giving each idea a fair chance
Conflict Management â€" Ability to handle difficult people and tense situations with diplomacy and tact; spot potential conflict, bring disagreements into the open and help deescalate them; encourage debate and open discussion and orchestrate win-win solutions.
Decisiveness â€" Ability to assess complex situations, consult appropriately with stakeholders and makes difficult decisions in a timely manner.
Energy and enthusiasm â€" Ability to respond under pressure and generate excitement and support for proposals and projects among ph! ysicians and management.
Listening â€" Ability to actively listen with patience and accurately restate others opinions.
Negotiation skills â€" Ability to win concessions without damaging relationships, to communicate directly and forcefully with diplomacy, to gain the trust of others and have good sense of timing.
Results oriented â€" Ability to successfully research, analyze, conceptualize, forecast and launch new projects or initiate strategic partnerships, to include the development of business plans and communications/promotional strategies, and mechanisms to evaluate and measure results.
Team-centered â€" Ability to draw physicians and members of the management team together into active and enthusiastic participation and in the successful implementation of Southeast Hospital’s strategies and plans based on the patient’s experience.
MARKETING: Ability to identify and focus on unmet customer needs, assess competitive threats and vulner! abilities and develop appropriate business opportunities in local, regi! onal, national and international markets, create an environment that facilitates all involved parties becoming committed to the effort and ultimately close the business transaction.
Political Astuteness â€" Ability to maneuver through complex situations effectively with minimal disruption, to be sensitive to how people and organizations function and anticipate areas of conflict making appropriate adjustments.
Presentation Skills - Ability to persuasively communicate project proposals, plans and status to key customer constituencies (employees, the public, physicians and donors), professional associations, government and regulatory agencies, top management and board members.
Oral and Written Communication Skills â€" Ability to write succinct, well-organized reports and plans. Ability to present ideas and information to various levels of management and boards.
Strategic Vision - Ability to inspire and guide direct reports, physicians and key members of the man! agement team, to pursue innovative opportunities to develop, improve and expand services provided by all areas of Quality Management.
Mathematical Skills â€" Ability to develop forecasts, budgets, financial and basic statistical analysis, and to organize data into meaningful information for decision making.
Reasoning Skills â€" Ability to analyze and interpret complex problems and develop reasonable courses of action that are consistent with the organization’s mission and strategic plan.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to SoutheastHEALTH.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career will be opened on: Fri, 16 Aug 2013 10:04:58 GMT
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