Claim Manager
Location: Chesterfield, Missouri
Description: RLI Corp is currently interviewing Claim Manager right now, this occupation will be delegated in Missouri. More details about this occupation opportunity kindly read the description below. In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Perform quality work within deadlines, with or without direct supervision.
Interac! t professionally with other employees, customers, and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Department Purpose
Provide effective customer service to policyholders and claimants by resolving cases fairly, expeditiously and economically.
Deliver customized claims management solutions to our product underwriting partners.
Manage internal and external claim costs effectively and proactively.
Position Purpose
Responsible for managing claims. Investigate, analyze, and review new and reassigned claims for coverage, liability, damages, and reserves. Manage surveyors, investigators, adjusters, attorneys, and experts as needed. Maintain claim files and ensure claims have full coverage, are properly documented, adjusted, and paid. Duties may in! clude supervision and training of Claim Examiners, Associates,! and/or Technicians. May testify in court and manage high value claim investigations.
Principal Duties and Responsibilities (*Essential Functions)
1. Review new Protection & Indemnity and Commercial General Liability claims and decide on the best course of action to investigate and/or defend and resolve the claim.
2. Make initial contacts to acquire essential information.
3. Assign and manage surveyors, outside adjustors, attorneys and experts where appropriate.
4. Analyze and assess coverage issues under the policy and issue appropriate coverage letters/documentation.
5. Complete timely investigation of claim and post appropriate reserve.
6. Review and analyze results of claim investigation and update evaluation/plan of action.
7. Handle Protection & Indemnity claims and Commercial General Liability claims and maintain files in accordance with company and industry Best Practices.
8. Resolve cl! aim in timely manner, including direct negotiation with claimant or counsel.
9. Complete required internal and external reports and updates throughout pendency of claim.
Required Skills
Ability to use analytical methods in complex claim processes to find workable solutions.
Ability to communicate findings and recommendations to internal and external contacts on claim department matters.
Ability to manage and develop subordinates to ensure increased performance.
Ability to use software to summarize and analyze large amounts of data.
Superior analytical skills.
Superior negotiating skills.
Superior organizational skills.
Superior skills in developing claim strategies to effectuate dispositions.
Required Experience
Typically requires a bachelor’s degree in business administration, insurance, or a related field and 5-8 years of experience in a similar field or position.! Prefer 1-5 years experience in marine claims handling. In lieu of clai! m handling experience, the following equivalent experience is preferred: Superior background in communication, negotiations and analytical skills. CPCU or similar coursework.
- .
If you were eligible to this occupation, please deliver us your resume, with salary requirements and a resume to RLI Corp.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be opened on: Sun, 29 Sep 2013 08:00:16 GMT